Welcome to 1045 Coffee Roaster’s Shipping, Delivery, & Discounts policy. This section outlines important details regarding the shipping process, delivery timelines, and discount policies. By placing an order on our website, you agree to these terms.
1. Shipping Policy
We are committed to delivering your order promptly and efficiently. Our shipping policies are as follows:
- Shipping Locations: We currently ship within Canada and to select international destinations. If your location is not available at checkout, please contact us at [email protected] for assistance.
- Shipping Rates: Shipping costs are calculated based on the weight of your order, the shipping method chosen, and your delivery address. The exact shipping cost will be displayed at checkout.
- Processing Time: Orders are typically processed within 1-3 business days after payment is received. Processing times may vary during peak periods or holidays.
- Shipping Methods: We offer a variety of shipping options, including standard and expedited services. Delivery times will depend on the shipping method selected and your location.
- Order Tracking: Once your order has been shipped, you will receive a tracking number via email, allowing you to monitor your package until it reaches you.
2. Delivery Policy
Delivery times may vary depending on your location and the shipping method selected. Our general delivery guidelines are:
- Domestic Orders (Canada): Standard shipping typically takes 3-7 business days. Expedited shipping options may reduce delivery time to 1-3 business days.
- International Orders: Delivery times for international orders can vary significantly depending on the destination country. Generally, international shipping takes 7-21 business days. Please note that customs processing may cause delays.
- Delays: While we strive to ensure timely delivery, unforeseen circumstances such as weather conditions, customs delays, or postal service disruptions may affect delivery times. We are not responsible for such delays but will do our best to assist you in tracking your order.
3. Discount Policy
We offer various discounts and promotions to provide value to our customers. Please take note of the following discount policies:
- Discount Codes: From time to time, we may offer discount codes that can be applied at checkout. These codes are subject to specific terms and conditions, including expiration dates, minimum purchase requirements, and product exclusions.
- Automatic Discounts: Certain promotions may be applied automatically at checkout without the need for a code. These offers are time-limited and cannot be combined with other discounts unless otherwise specified.
- Bulk Discounts: We may offer discounts for bulk purchases or wholesale orders. Please contact us at [email protected] for more information on bulk ordering.
- Exclusions: Discounts do not apply to shipping fees, gift cards, or any other items as specified in the promotion details.
- One-Time Use: Discount codes are typically limited to one-time use per customer unless otherwise specified.
4. Customs, Duties, and Taxes
For international orders, customs fees, import duties, and taxes may be applied by your country’s customs office. These fees are not included in the shipping cost and are the responsibility of the customer. We recommend contacting your local customs office for more information on applicable fees before placing your order.
5. Lost or Damaged Packages
We take great care in packaging your order to ensure it arrives safely. However, if your package is lost or damaged during transit, please contact us immediately at [email protected]. We will work with the shipping carrier to resolve the issue as quickly as possible.
6. Changes to Shipping, Delivery, & Discounts Policy
We reserve the right to update or modify this policy at any time. Any changes will be effective immediately upon posting on our website. Please review this policy regularly to stay informed of any updates.
7. Contact Information
If you have any questions or concerns regarding our Shipping, Delivery, & Discounts policy, please contact us at [email protected].
Thank you for choosing 1045 Coffee Roaster. We appreciate your business and look forward to serving you with quality products and exceptional service.